Coursera Online | Specialization

2025

Remote

Concentration: Learner Experience Design

• Applying knowledge of learning design to practice

• Skills: Instructional Design, Adult Learning Principles, Learning Experience Design, ADDIE Model, SAM Model, Bloom’s Taxonomy, Learning Objectives, eLearning Design, Asynchronous Learning, Synchronous Learning, Learning Assessments, Formative Evaluation, Summative Evaluation, Learner Feedback, Agile Development, Design Thinking, DEI Compliancy, Inclusive Design, Screen Reader Compatibility

Coursera Online | Certificate

2024

Remote

Concentration: User Experience Design

• Practiced in developing a design from the beginning iteration to a final high-fidelity product

• Skills: Iterative Design Process, User Interface Design (UI), User-Centered Design (UCD), Information Architecture (IA), User Flows, Wireframing, Prototyping, Visual Design, Responsive Design, Mobile-First Design, User Research, Usability Testing, User Interviews, Journey Mapping, Personas, Product Design, WCAG, Inclusive Design, Agile/SCRUM, Double Diamond Model 

• Tools: Figma

University of Arkansas | Bachelor of Arts (BA)

2008

Fayetteville, AR

Concentration: History

• Practiced in researching numerous and complex subject matters under tight deadlines

• Proficient at writing professional-level essays, articles, and long-form research papers

• Skills: Historical Research, Critical Thinking, Analytical Reasoning, Primary Source Analysis, Secondary Source Analysis, Archival Research, Qualitative Research, Comparative Analysis, Source Evaluation, Information Literacy, Academic Writing, Essay Composition, Research Papers, Persuasive Writing, Argument Development, Oral Presentations, Clear Communication, Editing and Proofreading, Narrative Construction, Interdisciplinary Thinking, Humanities Focus

• Tools: Microsoft Office (Word, PowerPoint, Excel), JSTOR, Academic Databases

Aquent, Content Specialist, Walmart Global Communications - Contracted Consultant

2024-2025

Bentonville, AR (On-Site)

• Created, built, and led the Supply Chain Communications Talking Points and FAQs template designs going forward to adhere to Walmart’s new 2025 brand guidelines

• Created five toolkit templates to expedite future confidential projects for Walmart Supply Chain key initiative communications

• Completed over 30 customized toolkits for confidential projects under tight deadlines in one year, resulting in a total of over 300 documents

• Partnered with leadership and the Walmart U.S. Store Communications team to create new universal communication templates to ensure consistent messaging across the organization

• Worked closely with key stakeholders, including subject matter experts, external and internal communications teams, human resources, and legal team, on confidential projects to ensure quality and cohesiveness for the end user

• Created, built, and led resource webpages requested by key stakeholders and leadership

• Skills: Corporate Communications, Internal Communications, Communication Strategy, Project Management, Time Management, Collaboration, Creative Thinking, Adaptability, Deadline-Oriented, Strategic Thinking, Stakeholder Communication, Cross-Functional Collaboration, Corporate Branding, Employee Engagement, Knowledge Sharing, Web Content Management, UX Writing, Accessibility Standards (WCAG), Brand Voice, Copywriting, Scriptwriting, Communication Planning, Content Strategy, Content Development, Strong Written and Verbal Communication, Problem Solving, Relationship Building, Editorial Planning, Landing Pages, SME Engagement, Lead Stakeholder Presentations

• Tools: Microsoft Office Suite (Word, PowerPoint, Excel), Zoom, Teams, SharePoint, Adobe Experience Manager Sites, Adobe Experience Manager Assets, Dreamweaver, Outlook, AMP+

SVI, Freelance Content Creator / Instructional Designer

2018 – 2021

Fayetteville, AR (Remote)

• Produced web, mobile, and print SaaS content for high-profile Fortune 500 companies

• Designed, crafted, and reviewed talent development coursework and training, including Facilitator Guides, Talking Points, and Participant Guides

• Reviewed and edited staff content to ensure accuracy, readability, and brand adherence

• Developed micro-learnings for mobile-first audiences

• Created client-specific visual assets and push notification content

• Communicated gaps and escalated any issues that put project timelines at risk

• Skills: Content Creation, Content Strategy, Copywriting, Editorial Planning, Repurposing Content, Long-Form/Short-Form Content, Creative Writing, Hashtag Strategy, Engagement Rate, Graphic Design, Campaign Management, Microlearning, Problem-Solving, Brand Voice, Tone and Style Guidelines, Audience Targeting, Brand Storytelling, Client-Facing Communications, Empathy for Learners, Time Management, Learning Management Systems (LMS)

• Tools: Canva, Asana, Microsoft Office Suite (Word, PowerPoint, Excel), Google Workspace